Rugby League Online Frequently Asked Questions  

If you have an enquiry, please call us on  0870 241 6821

Our lines are open from 8am until 5pm Monday – Friday (excludes national and bank holidays).

Calls cost up to 8p per minute from a BT landline. Mobile providers and other networks may vary.

If you have a question regarding your oArder or placing a new order, you can also contact us via the email address given within the 'Contact Us' section.

Customer Enquiries may include:
- Stock enquiries
- Sizes of garment
- Order not received
- Missing items

Postage details:

Delivery times are dependant upon the postal route you select:
- UK Express up to 5 days (£8.00)
- UK Standard up to 14 working days (£4.99)
- Europe (£13.00) and Rest of World (£17.00) up to 14 working days

Payment Options:

We accept the following methods of payment. Visit ‘Contact us’ for the postal address.
Cheque - Payable to Genesis Group International*
Credit Card - Access/Mastercard, Switch/Solo, Visa
Postal Orders – Please write your name and address on the reverse*

*Goods will not be dispatched until the cheque has cleared.